How do I return my order?Updated 4 days ago
At Love to Dream™, we aim to make returns as straightforward as possible. Here’s what you need to know to successfully return your order:
Return Conditions
To be eligible for a return, please ensure the following:
- Your items must be returned within 30 days of purchase.
- Items must be unused, unworn, in the original packaging, and in a re-sellable condition.
- Clearance items are final sale and cannot be returned, exchanged, or refunded unless faulty.
- Bundle items cannot be exchanged or refunded individually unless faulty.
- Exchanges can only be made for different sizes of the same item.
- The cost of return is at the customer’s expense.
Faulty or Incorrect Items
If you believe you’ve received a faulty item or the incorrect product, please contact our Customer Support Team directly. We’re here to help resolve the issue as quickly as possible.
How to Start a Return
To begin the return process, please visit our Returns Portal. Simply follow the steps to complete your return request.
For more details, you can read our full Return Policy here. If you have any other questions, concerns, or feedback, feel free to reach out to us.
We’re always happy to assist!