In the UK, shipping is free on orders over £50. For orders under £50, we charge a flat rate of £4.95 for all domestic deliveries. What happens after I've placed my order?. We currently ship to England, Scotland, Wales, Northern Ireland as well as to

<img src="https://attachments.gorgias.help/z8QbV2PGoWn6ogeP/hc/MNVgn6mlmzx1j8BO/2024090410-5f0fb52a-8d0f-4ca8-808c-ef8592df07b4-uk%20deliveries.webp" style="width: 300px;" class="fr-fic fr-dib">In the UK, shipping is free on orders over &#xA3;50. For orders under &#xA3;50, we charge a flat rate of &#xA3;4.95 for all domestic deliveries.&#xA0;What happens after I&apos;ve placed my order?<ul><li>Within 5 minutes you&#x2019;ll receive an Order Confirmation email with your order number and cart details</li><li>Your order will be dispatched from our warehouse within 1-2 business days</li><li>Once dispatched, you&#x2019;ll receive an Order Shipped email with your tracking number&#xA0;</li><li>Your order will be delivered between 2-8 business days - if you live in a metro area your order will be delivered faster than those living in a rural or regional area.</li></ul>We currently ship to England, Scotland, Wales, Northern Ireland as well as to the Channel Isles, Isle of Man and BFPO. Unfortunately we are unable to ship outside of the United Kingdom at this time.&#xA0;Typical shipping times after dispatch from the warehouse are as follows:<ul><li>UK mainland: Within 2-3 business days</li><li>Northern Ireland: Up to 5 business days</li><li>Scottish Islands &amp; Highlands: Up to 5 business days</li><li>Channel Isles: Up to 5 business days</li><li>Isle of Man: Up to 5 business days</li><li>BFPO: Up to 5 business days</li></ul>

Shipping & Delivery

To successfully return your order, your items:. Please note that:. Promotional Items. Click here to start a return. Products Purchased from Love to Dream™ Retailers

To successfully return your order, your items:<ul><li>Must be returned within 30 days of purchase</li><li>Must be unused, unworn and in the original packaging</li></ul>Please note that:<ul><li>Items that have been used, washed or worn or are not in their original packaging may be rejected</li><li>The cost of return is at the customer&apos;s expense, unless an incorrect item has been sent, or the item received is deemed faulty</li><li>Clearance items are final sale and cannot be exchanged, returned or refunded</li><li>Bundle items cannot be exchanged or refunded individually. If you believe you have a faulty item, please continue with this returns process.</li></ul>Promotional Items<ul><li>Subject to the terms and conditions of any promotion, products purchased prior to the commencement of a promotion, and which are later included in a promotion at a discounted price, are not eligible for a refund of the amount that is the difference between the original purchase price and the discounted price under the promotion, and may only be eligible (subject to the other terms and conditions of this policy) for a refund at the original purchase price.</li></ul><a class="fr-strong" href="https://lovetodream.co.uk/a/returns" rel="noopener noreferrer" target="_blank">Click here to start a return.</a>&#xA0;Products Purchased from Love to Dream&#x2122; Retailers&#xA0;<ul><li>Refunds or exchanges on products purchased from any of our retail partners need to be processed with that same retailer. Please contact your store of purchase directly for a refund or exchange.&#xA0;</li><li>Love to Dream&#x2122; reserves the right to assess the condition of the returned goods prior to offering a replacement. This may result in the product needing to be sent to our Head Office in Sydney for assessment. A replacement may be refused if the fault is deemed as normal &#x201C;wear and tear&#x201D; rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be replaced and returned to you as soon as possible. Shipping charges associated with the product beings sent back to the purchaser will be covered by Love to Dream&#x2122;.</li></ul>

Returns & Exchanges

At Love to Dream™, we aim to make returns as straightforward as possible. Here’s what you need to know to successfully return your order:. Return Conditions. To be eligible for a return, please ensure the following:. Faulty or Incorrect Items. If you

At Love to Dream&#x2122;, we aim to make returns as straightforward as possible. Here&#x2019;s what you need to know to successfully return your order:Return ConditionsTo be eligible for a return, please ensure the following:<ul data-start="307" data-end="799"><li style="font-size: 14px;">Your items must be returned within 30 days of purchase.</li><li style="font-size: 14px;">Items must be unused, unworn, in the original packaging, and in a re-sellable condition.</li><li style="font-size: 14px;">Clearance items are final sale and cannot be returned, exchanged, or refunded unless faulty.</li><li style="font-size: 14px;">Bundle items cannot be exchanged or refunded individually unless faulty.</li><li style="font-size: 14px;">Exchanges can only be made for different sizes of the same item.</li><li style="font-size: 14px;">The cost of return is at the customer&#x2019;s expense.</li></ul>Faulty or Incorrect ItemsIf you believe you&#x2019;ve received a faulty item or the incorrect product, please <a href="https://lovetodream.co.uk/pages/contact" target="_blank" rel="noopener noreferrer">contact our Customer Support Team</a> directly. We&#x2019;re here to help resolve the issue as quickly as possible.How to Start a ReturnTo begin the return process, please <a href="https://lovetodream.co.uk/a/returns" target="_blank" rel="noopener noreferrer">visit our Returns Portal</a>. Simply follow the steps to complete your return request.For more details, you can <a href="https://lovetodream.co.uk/pages/refunds-exchange-policy" target="_blank" rel="noopener noreferrer">read our full Return Policy here</a>. If you have any other questions, concerns, or feedback, feel free to reach out to us.We&#x2019;re always happy to assist!

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Love to Dream™ UK

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Orders & Delivery

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